Bob Buckwalter, Marianne Burke, Michael Fitzgerald, Carrie Kent, Kathy Klemperer, Eva Moseley, Jon Rothman, Lynne Schmelz (chair), Dorothy Solbrig, Mark Van Baalen, Judy Warnement, Robin Wendler (recording)
Absent: Rodney Goins, Ted Pappadopoulos, Hinda Sklar
November 16, 10:00-12:00 OIS Conference Room December 21, 10:00-12:00 OIS Conference Room
Michael Fitzgerald summarized a paper (of which a revised version is attached) distributed by the HOLLIS Plus Working Group (HPWG) which contained three main components:
Michael stressed that the growth and development of HOLLIS Plus will rely on the whole community.
HAAC made the following suggestions:
There was a perception that the HPWG should be more active than this paper suggests in coordinating input from all libraries, periodically reminding staff who are not on one of the listed committees how they can go about nominating resources. To evaluate a nominated resource, HWPG should be active in contacting relevant libraries. Michael revised the paper to reflect HAAC's comments.
Kathy reported on use of HOLLIS Plus so far. Lamont, Widener, Design, Kennedy School, and Baker have registered HOLLIS Plus devices, and Schlesinger, Botany, Gutman, Hilles and Cabot anticipated having HOLLIS Plus available soon. It is difficult to track usage of HOLLIS Plus because gophers are a stateless technology, that is, each transaction is discrete and there is no way to track a session or a single user's progress. However, we can measure the number of times a resource is selected.
OIS will be working on a fancier report including the faculty affiliation of out-of-library users. At this point usage is evenly split between in-library users of the common client, in-library users of workstation clients, and out-of-library users.
So far no documents are available in HOLLIS Plus, only connections, but finding aids will probably be added in the future.
Problems encountered include the multiplicity of PC gopher clients and environments and network delays during peak hours. During the first week INSPEC was available, 4 of the 5 communication lines out of the state of Ohio were down, causing significant problems. The name-domain server has also been unstable this week.
PSYCInfo is still on target for the end of October.
Charles Husbands is reviewing the Fetcherrs specifications for patron-initiated retrieval from HD. Dorothy offered to revive the Fetcherrs committee for any additional specification required.
Auction catalog database and Government Documents projects will start in January.
The pilot phase of End-User Reporting is to start soon. OIS expects the production facility to be up early next year. OIS will have a broad presentation once issues raised in the beta test are ironed out.
Carrie has turned the User Comment Facility management over to Ed Tallent who, she notes, demonstrates greater rationality about it. Mark mentioned that the Harvard Home Gopher and HOLLIS Plus both have suggestion boxes as well, and Carrie urged the staff handling the messages from these different services to stay in close contact and to use the same channels where possible.
Asked about any progress on the HOLLIS II front, Kathy mentioned that the group of system heads from large research libraries had visited the National Library of Canada to see the Amicus system, which at this point is significantly behind its development schedule. Dale is writing a white paper expressing our high-level systems needs.