Office for Information Systems - Harvard University Library

Aleph Update: Aleph/HOLLIS unavailable for service pack installation10/2/08

Author: Beth Raymond

Date: 01 Oct 2008 14:47:14

Source: hulinfo

We have resolved the problem with the service pack that was installed yesterday, 9/30/08 and will re-install the service pack tomorrow 10/2/08. This message contains the following information:

1. ALEPH/HOLLIS will be brought down temporarily to install the service pack
2. Problems that will be fixed and/or new features added by the service pack
3. Instructions for how to accept the new files loaded into Aleph


1. ALEPH/HOLLIS outage

OIS will install the service pack during Tuesday morning's maintenance window.  ALEPH/HOLLIS will be unavailable on Thursday, October 2 from 6:00 am - 6:40 am. HULINFO will be notified when the public catalog and the Aleph client are available.


2. The service pack will fix the following problems and/or add new features:

Cataloging:

Circulation:

Acquisitions/Serials:  


3. Follow these instructions to accept the new files into your Aleph client:


1. Log into Aleph via the Cataloging or Circulation Modules (NOTE: Do NOT log in via Acquisitions Module. Some of the files may not be installed properly from the Acquisitions/Serials Module.)
2. An Aleph Version Check dialog box will appear with the following message: "New Aleph Files are Available.” Click 'OK' to continue to the Update Version window.
3. A GUI Update Version Window will appear on the screen and will show the files that will be added to the Aleph Client. Click the ‘Update All’ button to download the files.
4. The Aleph client will reboot and the Aleph Password Dialog box will reappear on the screen. Login as usual.

If you do not receive the Aleph Version Check Dialog box, follow these steps to update the client:

1. Click on the ALEPH menu in the Cataloging or Circulation module
2. Select Version Check from the ALEPH Menu
3. A GUI Update Version Window will appear on the screen and show the files that will be added to the Aleph Client. Click the Update All button to download the files.
4. The Aleph client will reboot and the Aleph Password Dialog box will reappear on the screen. Login as usual.


Supervisors, please confirm with your staff that all users have received the updated files. If you encounter any problems with updating the Aleph Client, please contact your IT department. We appreciate your cooperation as we work to keep the Aleph client up to date.

Thanks,
Beth