Aleph Update: HOLLIS/Aleph Unavailable / Service Pack




This message will be of interest to all staff using HOLLIS/Aleph.


OIS will be installing a service pack that will update Aleph Version 18.01 on April 17 (Tues.).

This message contains the following information:

1. HOLLIS/Aleph will be brought down temporarily to install the service pack.

2. Problems that will be fixed by the Service Pack

3. How to accept the new files that will be loaded onto Aleph via the Service Pack.

1. HOLLIS/Aleph outage

OIS will install the service pack during Tuesday morning's maintenance window.  HOLLIS/Aleph will be unavailable April 17 from 6:00 am - 6:40 am. HULINFO will be notified when the public catalog and the Aleph client are again available.

2. The Service Pack will fix the following problems in Aleph:
Acquisitions
Circulation
3. Accepting the new files into your Aleph client:

1. Log into Aleph via the Cataloging or Circulation Modules (NOTE: Do NOT log in via Acquisitions Module; you may not receive the correct files if you use this module)

2. You will get an Aleph Version Check dialog box that will say "New Aleph Files are available, click 'OK' to continue to the Update Version window.

3. A GUI Update Version Window will appear on your screen showing you the files that will be added to your Aleph Client.  Click the Update All button to download the files.

Your Aleph client will reboot and the Aleph Password Dialog box will appear on your screen.  Type in your regular username and password and you will be able to begin work as usual.

If you do not receive the Aleph Version Check Dialog box, follow these steps to update your client:

1. Click on the ALEPH menu

2. Select Version Check from the ALEPH Menu

3. A GUI Update Version Window will appear on your screen showing you the files that will be added to your Aleph Client.  Click the Update All button to download the files.

4. Your Aleph client will reboot and the Aleph Password Dialog box will appear on your screen.  Type in your regular username and password, and you will be able to begin work as usual.

Supervisors should confirm with their staff that all users have received the updated files.

If you encounter any problems with updating your Aleph Client, please contact your IT department.

We appreciate your cooperation as we work to keep the Aleph client up to date.

Thanks.

KA

Kathleen Anderson
Office for Information Systems
Harvard University Library
90 Mount Auburn Street
Cambridge, MA 02138

Phone: 617-495-3724
Fax: 617-496-5600