Aleph Update: HOLLIS/Aleph unavailable / Service Pack Installation



This message will be of interest to all staff using HOLLIS/Aleph.


OIS will be installing a service pack that will update Aleph Version 18.01 on Tuesday, October 30, 2007.

This message contains the following information:

1. HOLLIS/Aleph will be brought down temporarily to install the service pack
2. Problems that will be fixed by the service pack
3. Notice of an additional change not related to the service pack
4. Instructions for how to accept the new files loaded onto Aleph


1. HOLLIS/Aleph outage

OIS will install the service pack during Tuesday morning's maintenance window.  HOLLIS/Aleph will be unavailable October 30 from 6:00 am - 6:40 am. HULINFO will be notified when the public catalog and the Aleph client are again available.

2. The Service Pack will fix the following problems in Aleph:

     Circulation

  • Occasionally, the system crashed when cash transactions were paid one after the other very quickly. This has been corrected.

     Indexing

  • Occasionally, indexing delays have been introduced when batch loads of records were prioritized higher than staff transactions.  Ex Libris has added the ability for OIS to prioritize batch indexing transactions to ensure that staff transactions are indexed before batch transactions.  Just a reminder that number indexes for new records (like Number - Aleph System No.) will continue to be available immediately after the record is saved.

3. An additional change not related to the service pack will also be made to your Aleph client:

    The alif character on the floating keyboard will now insert Unicode value U+02BC instead of U+02BE in keeping with MARBI Proposal: 2005-5

4. Follow these instructions to accept the new files into your Aleph client:

1. Log into Aleph via the Cataloging or Circulation Modules (NOTE: Do NOT log in via Acquisitions Module; you may not receive the correct files if you use this module.)
2. You will get an Aleph Version Check dialog box that will say "New Aleph Files are Available.” Click 'OK' to continue to the Update Version window.
3. A GUI Update Version Window will appear on your screen showing you the files that will be added to your Aleph Client. Click the ‘Update All’ button to download the files.
4. Your Aleph client will reboot and the Aleph Password Dialog box will appear on your screen. Type in your regular username and password and you will be able to begin work as usual.

If you do not receive the Aleph Version Check Dialog box, follow these steps to update your client:

1. Click on the ALEPH menu in the Cataloging or Circulation module
2. Select Version Check from the ALEPH Menu
3. A GUI Update Version Window will appear on your screen showing you the files that will be added to your Aleph Client. Click the Update All button to download the files.
4. Your Aleph client will reboot and the Aleph Password Dialog box will appear on your screen.  Type in your regular username and password, and you will be able to begin work as usual.

Supervisors should confirm with their staff that all users have received the updated files.

If you encounter any problems with updating your Aleph Client, please contact your IT department.

We appreciate your cooperation as we work to keep the Aleph client up to date.

Thanks,
Beth

-- 
Beth Ann Raymond
Harvard University Library
Office for Information Systems
90 Mt. Auburn Street
Cambridge, MA 02138 

617-495-3724
617-496-5600 (fax)