Support Services

•Support Center
•Aleph Support Center
•Documentation Center
°Aleph/HOLLIS
°Collection Tools (TED/VC)
°DRS/Delivery Services
°Naming/Access Management
°OASIS
°Reserves List
°VIA/OLIVIA
•Training & User Registration

Related Links

Known System Problems iSite
Aleph Frequently Asked Questions

OIS-supported systems may be unavailable due to system maintenance on Tuesday and Thursday mornings 5-7am and Sunday mornings 1-9am.

Documentation Center

The Documentation Center provides links to user documentation for systems supported by OIS. Documents have been created by Harvard unless noted otherwise. Select a system from the left menu to view the documents available in that area.

Get Adobe PDF Reader Documents available in the PDF format require the Acrobat reader to open and print.

Documentation listings are available for:

Aleph / HOLLIS
Collection Tools (TED & Virtual Collections)
DRS & Delivery Services
Naming & Access Management
OASIS
Reserves List
VIA & OLIVIA