Aleph Update: Reporting duplicate records and headings problems


Three new categories have been added to the Aleph Support Center for reporting problems to Database Management ...

          Database Management: Duplicate headings http://hul.harvard.edu/ois/systems/aleph/forms/f-supp-dbm-dup.html
          Database Management: Headings problem http://hul.harvard.edu/ois/systems/aleph/forms/f-supp-dbm-headings.html
          Database Management: General http://hul.harvard.edu/ois/systems/aleph/forms/f-supp-dbm-general.html

Staff who encounter problems with duplicate records or incorrect headings should follow local procedures for dealing with these problems.  In most cases, this means reporting these problems to your technical services department where designated staff have authorization to update bibliographic records, move your own library's holdings, orders, items, and subscriptions from one record to another, and delete duplicate name, conference, and series authority records.  Incorrect headings that affect fewer than 25 records should be resolved locally as should duplicate records that involve only your library's holdings or records.

Headings problems which involve more than 25 records and duplicate records that cannot be resolved locally should be reported via the Aleph Support Center using the appropriate category.  For headings problems, supply correct and incorrect forms of the headings and the number of headings involved (50+ is sufficient when the number is large).  For duplicate records, provide record numbers and indicate which record is preferred.

If you have a backlog of problems which you have already printed out, please send them to my attention at OIS.  Questions about database management should be submitted using the "General" category.

Thanks.

KA

Kathleen Anderson
Library Systems Manager
Office for Information Systems
Harvard University Library
90 Mount Auburn Street
Cambridge, MA 02138

Phone: 617-495-3724
Fax: 617-496-5600