Aleph Update: Aleph/HOLLIS Outage - 6:00 am - 6:30 am April 18, 2007 - Removal of Service Pack

Hello -

This message will be of interest to all staff using HOLLIS/Aleph.

OIS staff have received reports of a bug in the Acquisitions module pushed out via Version Update today.  This bug is related to display of data on the arrival form.  These display issues can lead to loss of data when updating or recording an arrival. 

1. HOLLIS/Aleph outage

OIS will remove the Service Pack between 6:00 and 6:30 am on April 18.  1. HOLLIS/Aleph will be brought down temporarily to install the prior service pack.

OIS has confirmed that this time is acceptable to all libraries open during the intended outage.  If this time will not work for your library, please send a message to Laura Morse (laura_morse@harvard.edu) before 5:30 pm on April 17.

2. Accepting the new files into your Aleph client:
1. Log into Aleph via the Cataloging or Circulation Modules (NOTE: Do NOT log in via Acquisitions Module; you will not receive the correct files if you use this module)
2. You will get an Aleph Version Check dialog box that will say "New Aleph Files are available, click 'OK' to continue to the Update Version window. In the Update Version window, click the 'Update All' button." Click the OK button on the Dialog box.
3. A GUI Update Version Window will appear on your screen showing you the files that will be added to your Aleph Client.  Click the Update All button to download the files.
Your Aleph client will reboot and the Aleph Password Dialog box will appear on your screen.  Type in your regular username and password, and you will be able to begin work as usual.

If you do not receive the Aleph Version Check Dialog box, follow these steps to update your client:
1. Click on the ALEPH menu
2. Select Version Check from the ALEPH Menu
3. A GUI Update Version Window will appear on your screen showing you the files that will be added to your Aleph Client.  Click the Update All button to download the files.
4. Your Aleph client will reboot and the Aleph Password Dialog box will appear on your screen.  Type in your regular username and password, and you will be able to begin work as usual.
Supervisors should confirm with their staff that all users have received the updated files.

If you encounter any problems with updating your Aleph Client, please contact your IT department.

Thank you for your cooperation,

Laura

Laura Morse
Systems Librarian
Harvard University Library
Office for Information Systems
90 Mt. Auburn Street
Cambridge, MA 02138
617-495-3724
617-496-5600 (fax)