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The Interlibrary Loan Division (ILL) at Widener Library is the number one lender in the New England area, according to statistics recently published by the New England Library Network (NELINET). Widener ILL received, processed, and shipped 18,075 loans or copies through the national Online Computer Library Center (OCLC) in the year 2002. ILL fills both book and photocopy requests, accepting about 150 requests a day, filling roughly half. Within the division, three staff membersknown as lendersprocess and send items, while three "borrowers" request materials from other libraries for Harvard patrons. The division sends materials to places as far away as the University of California and as close as MIT. Nick Wharton, head of the Interlibrary Loan Division from 1999 to 2003, said, "As a public service point, we strive to provide the fastest turnaround and most efficient service possible. Over the last five years ILL loans have increased by almost 10,000. Everyone in the division deserves credit for this increase and has done an outstanding job." This spring Wharton moved from his position in ILL and became the Associate Head of Access Services, Head of Circulation Division in Widener. Amy Boucher, previously Head of Periodicals Division, took over for Wharton. She noted that the lending rank creates big shoes to fill, but that she is looking forward to continuing the excellent services provided by the division. Widener's ILL also coordinates loans for HCL's Tozzer and Fine Arts libraries. Other Harvard libraries participate in OCLC separately, and others do not use OCLC for lending. The top 20 New England OCLC lenders in 2002 were:
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