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Widener's Online ILL System Offers New Features to FAS

Widener Library recently implemented a new Interlibrary Loan (ILL) online request system, which is found at http://hcl.harvard.edu/widener/services/ill/ill.html. ILL is a patron service that borrows research materials not available in the Harvard University libraries from libraries around the world. In addition to placing a request for a book, photocopy, or thesis, the new system allows patrons to electronically check the status of a request, renew or cancel a request, view request history, and alter user information remotely. First-time users of this system are prompted to register and create an account that is password-protected. The account offers secure access to the patron's ILL information, such as outstanding requests, the status of a request, and due dates.

Widener ILL will borrow materials not held in the Widener collection for any faculty, staff member, or currently enrolled FAS student—including degree candidates in the Harvard Extension School. Members of the Central Administration are also eligible. This new service is not extended to special borrowers, alumni/ae, individuals who have purchased library borrowing privileges, or Harvard affiliates outside of FAS and the Central Administration.

"This system benefits our FAS patrons because it provides them the opportunity to track their requests from start to finish on the web. In addition, it provides ILL staff with more efficient ways to send requests and communicate with patrons," said Marilyn Wood, head of Access Services in Widener.

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Last modified on Thursday, May 20, 2004.