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veritasHarvard University Library Notes, For Harvard Library Staff, Number 1339 September 2007

Harvard University Library Notes / September 2007 / No. 1339

Susan Fliss Joins HCL as Associate Librarian for Research and Instruction


Susan Fliss

Susan Fliss has accepted the position of associate librarian of Harvard College for research and instruction, effective October 15. She comes to Harvard College Library (HCL) with a strong background in public services and experience in building collaborative relationships among libraries, information technology units, and academic departments.

Fliss is currently at Dartmouth College Libraries, where since 2002 she has served as director of education and outreach and is a team member of the Dartmouth Center for the Advancement of Learning (DCAL). There she has been responsible for developing and directing a program that partners librarians with faculty to build student information literacy skills, provides professional development opportunities for librarians to strengthen their teaching and liaison abilities, and fosters continuous outreach efforts to identify student needs and develop appropriate library-related solutions. Fliss has had a founding role in the Student Center for Research, Writing, and Information Technology at Dartmouth that provides integrated student peer tutoring services.

Prior to moving into these leadership roles, Fliss worked at Mount Holyoke College as a reference librarian for twelve years with coordinating responsibilities in the areas of curriculum support, instructional technology, and training. Active in the profession, she has presented papers at conferences of EDUCAUSE, the Association of College and Research Libraries, and the New Media Consortium. She has recently completed her PhD in history from the University ofMaine, and she holds a BA in Canadian studies from Mount Holyoke College, an MA in history from the University of Ottawa, and an MLS from the State University of New York.

"The Harvard College Library has been strengthening its services across the board in recent years: access services, technical services, research and reference services, instructional and outreach programs, and even offering more services through our virtual space on the web," said Nancy M. Cline, Roy E. Larsen Librarian of Harvard College. "With Susan's leadership, I anticipate we will further strengthen and expand HCL's research and instructional services, increase our collaboration across the many academic programs that we serve, and see exciting new developments emerge. Given the rapid pace of change in instructional technologies, and the ever-increasing expectations of our users, there will be no shortage of challenges and opportunities. To this environment, Susan Fliss brings experience, a commitment to engaging libraries in the broader teaching and research mission of the university, and skill as a collaborator."

In her associate librarian role, Fliss will have administrative oversight for the Harvard College Library's research and instructional services programs. She will work closely with numerous departments and libraries within HCL, with a diverse range of academic units, and with instructional programs and information technology units across the University to ensure that the Library's programs align with the academic priorities of the curriculum and research programs and, also, to take best advantage of the rapidly emerging technologies that support teaching, learning, and research. In addition, she will develop programs to ensure ongoing communication and collaboration with individual academic departments; develop planning processes to ensure the vitality and quality of HCL's programs; and further develop relationships within regional, national, and international organizations to maintain knowledge of best practices and emerging trends in research and instructional programs of other libraries and cultural institutions.

As a member of the HCL Administration, Fliss will share responsibility for decision-making relating to personnel, budget and resource management, and overall Library policy and planning with the librarian and the three other associate librarians. The Social Sciences Program, Lamont Library, and Widener Library Research Services will report to Fliss, and she will also work closely on the development of HCL's online resources for users.

"I am delighted to be joining Harvard College Library," said Fliss. "I am looking forward to working with the Library's staff and users to continue to build creative collaborations in teaching, learning, and research among the libraries and other campus partners. The teaching role of the librarian is expanding due to opportunities emerging from partnering with faculty, instructional technologists, and other educators to develop students' knowledge of the research process."


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